Stay in the know
eNewsletters
Our monthly eNewsletters are filled with helpful tips and information for Cascade Communications customers.
Click below to check out our back issues.
News
SmartTown
Cascade Communications is proud to announce the launch of SmartTown, a cutting-edge initiative designed to keep homes and communities seamlessly connected with high-speed, secure internet access. With this innovative technology, Cascade Communications is making it easier than ever for our subscribers to enjoy Wi-Fi while on the go throughout our communities.
As part of this initiative, and in partnership with the Cascade Economic Development Corporation, Cascade Communications is also providing free Community Wi-Fi at several local parks and frequently visited areas throughout town. These designated areas will allow residents and visitors to stay connected while spending time outdoors, supporting local businesses, or enjoying the city’s recreational areas. For more information on SmartTown and Cascade Communications’ free Community Wi-Fi, visit https://cascadecomm.com/smarttown/.
Get to Know our General Manager, Chris Summerall
What inspired you to pursue a career in telecommunications?
Honestly, I was drawn to a career in telecommunications due to my love of technology, the influence of my friends, and the attractive financial benefits offered. However, as I gained experience and matured in the industry, I discovered the positive impact it was making on the lives of others. By providing connectivity to individuals and businesses, it enabled people to connect with their loved ones, pursue career opportunities, access healthcare services, and facilitated companies in monitoring infrastructure, reaching previously inaccessible customers and improving their operational efficiency through technology. This realization reinforced my belief in making a positive difference and added a sense of fulfillment to my career in telecommunications.
What excites you about your role at Cascade Communications?
I am excited about my position at Cascade Communications because it allows me to have a positive impact on the staff, customers, shareholders and the community. One of things that has been particularly exciting is the collaborative effort between the staff, board, and myself to create a clear vision and mission statement for Cascade Communications. This statement showcases who we are as a company and what drives us forward.
Another aspect that truly excites me is the opportunity for growth. We are currently working on overbuilding another community with fiber, which opens new possibilities for expansion. Being involved in such a project and providing reliable, high-speed connectivity to more areas is incredibly rewarding.
Overall, what excites me the most is the ability to contribute to the success of Cascade Communications and make a positive difference in the lives of our stakeholders and the communities we serve.
How has the telecommunications industry changed since you started working in this industry?
Anyone with any knowledge of the industry knows the telecommunications industry is everevolving, not only on the technical side but the regulatory side. The telecommunications industry has undergone significant changes since I started working in it. From the era of dial-up internet and “you’ve got mail,” we have witnessed the rise of broadband, mobile communication, digital services, and evolving regulations. When I started in the industry, “you got mail” was a hit.
What are some of the biggest challenges you face in your job, and how do you overcome them?
As General Manager at Cascade Communications, my team and I collectively face and overcome various challenges.
- Competition: We work closely as a team to devise strategies that set us apart from competitors. By conducting thorough research, identifying target markets, improving customer experience, and leveraging innovative technologies, we collectively attract and retain customers while staying ahead in the competitive landscape.
- Network Infrastructure Management: Managing and maintaining our telecommunications network infrastructure requires collaboration. We prioritize effective network planning, regular maintenance, and strategic infrastructure upgrades. Our team's proactive monitoring and prompt issue resolution ensure the network's reliability, scalability, and performance while optimizing costs.
- Regulatory Compliance: Complying with various regulations is a shared responsibility. Our team stays updated on the latest regulatory developments, establishes compliance processes, and works closely with legal and regulatory experts. By fostering open communication and collaboration, we ensure adherence to data privacy, consumer protection, and network security regulations.
My team and I overcome these challenges by working together, driving our organization towards sustainable growth and success in the ever-evolving telecom industry.